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Free delivery from ₹499 · Cash on Delivery available
Zivelle

Frequently Asked Questions

Is Cash on Delivery available?

Yes. COD is the only payment option right now.

How will I know where my order is?

You will receive emails when your order is confirmed and when it ships, with a tracking link. You can also open My Orders at any time.

Why do you ask for my map location?

It helps the courier find your exact doorstep and avoids delivery delays.

How do I reset my password?

Use Forgot password on the sign-in page. We email you a 6-digit code.

Last updated 25 Oct 2026